Privacy Policy

This Privacy Policy explains how Nersuona (“we”, “us”, “our”) collects, uses and protects your personal information when you visit nersuona.shop or place an order with us. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).

Information We Collect

• Name and contact details (email, phone number)
• Delivery address
• Order history and transaction data
• Device and browsing data (via cookies)

How We Use Your Information

• To process and fulfil your orders
• To communicate about your order status
• To respond to customer service queries
• To improve our website and services

Data Sharing

We do not sell your personal data. We may share data with trusted third parties such as delivery couriers solely to fulfil your order.

Your Rights

You have the right to access, correct or delete your personal data. To exercise these rights, contact us at support@nersuona.shop.

Cookies

We use essential cookies to operate our website (such as your shopping cart). You can disable cookies in your browser settings, though this may affect site functionality.

Contact

Data Controller: Nersuona, 3 Euston Street, London, NW1 2ET  ·  support@nersuona.shop

Last updated: January 2025